Privacy Policy
We are LUCKY PEAK LTD, a company registered in England and Wales .
Our registered address is SUITE 662 61 BRIDGE STREET KINGTON HEREFORDSHIRE UNITED KINGDOM HR5 3DJ.
We may be contacted at support@luckypeakltd.com.
We provide online clothing retail services to customers worldwide and process personal information in compliance with the UK GDPR, GDPR, and applicable data protection laws.
- Name, email address, phone number
- Billing and delivery addresses (worldwide)
- Order history, purchase details, and payment information
- Payment data processed securely by third-party payment processors
- IP address, device information, website usage data
- Customer service, return, and exchange records
3. How We Use Your Information
We use your data to:
- Process, fulfill, and deliver your orders globally
- Process payments and refunds securely via authorized third-party payment providers
- Provide customer support and manage returns
- Prevent fraud, chargebacks, and unauthorized transactions
- Comply with tax, customs, and legal requirements
- Improve our website, products, and services
4. International Data Transfers
As we operate globally, your personal data may be transferred to and processed in countries including the UK, United States, and other regions. All transfers use appropriate safeguards in line with UK GDPR.
5. Sharing Personal Information
We share information only with necessary third parties:
- Third-party payment processors (payment processing and fraud prevention)
- International shipping carriers and logistics providers
- Website hosting, platform, and analytics services
- Legal, tax, and compliance advisors as required
We do NOT sell your personal information.
We use industry-standard security measures to protect your data. Records are retained as required for tax, legal, and business purposes.
Under UK GDPR, you may request access, correction, erasure, restriction, or data portability of your personal data.
To exercise your rights, contact us at support@luckypeakltd.com.
Email: support@luckypeakltd.com Address: SUITE 662 61 BRIDGE STREET KINGTON HEREFORDSHIRE UNITED KINGDOM HR5 3DJ